After her local patio awning reseller failed to make contact to schedule a survey and was unable to answer some basic questions including an approximate price, Mrs Bates from Stowmarket, took to the internet to find an alternative supplier.
Being impressed not just with our website, which answered most of her questions along with providing lots of examples of our products, helped by the fact we’re a true specialist in the field, but also as we make our products here in the UK and just a short distance from her property, Mrs Bates organised for one of our specialists to carry out a free survey following an indicative guide price we had provided from a photo of her property.
After the comprehensive survey where our specialist showed actual samples of the proposed awning, fabrics, controls etc so the client could see exactly what we were proposing and running through all details including fixing method, optimum mounting height etc, the client placed an order for one of our premium Cuba model awnings with an impressive 3.75m projection to offer maximum coverage to a large portion of her patio.
Following the installation, Mrs Bates sent us the below feedback which like so many of our other reviews shows how dealing direct with the UK’s only dedicated company solely to the field of external shading guarantees a seamless, smooth process from start to finish.
“We are very happy with our new Cuba awning and may it provide us with many years of pleasure.
Your workmen were very polite, tidy and contentious, with the right amount of being sociable.
Totally happy with everything from beginning to end.
I know it was quite long winded but we needed to be completely happy that we were choosing the right product as it is a lot of money and their are so many people on the internet selling for a lot less.
Thanks once again and we will certainly spread the word when our neighbours see it about your wonderful efficient local company.
I will send some pictures in a couple of weeks when our new rattan grey furniture arrives.”
We look forward to seeing the photos with the furnishings under the awning and most importantly the client can now enjoy summer to the full. If you are considering transforming your terrace, make sure you get in contact with one of our knowledgeable team today us today on 0344 800 1947 or using the quick enquiry form here to discuss your requirements and receive honest, expert advice.