Reviews

Thanks for all your help with the installation of this roller blind. Excellent customer service from start to finish, and the men who did the actual installation yesterday were both very efficient and considerate. The product itself is also excellent in terms of solar shading and night time use as a substitute curtain… I’m very impressed with how it looks – it is very compact – and how smoothly it operates.

Initial response to enquiry was quick and detailed. My subsequent queries were answered swiftly and in detail on several emails. The quote matched the initial budgeted quote. No silly offers like 50% off. A competitor of yours started very high then came down in stages – it makes you think that they are trying it on to start with and see your reaction. Technical specifications provided re awning material; it made sense. Cost was far less than internal blinds. Installation leader was efficient, courteous, answered my queries and explained the operation plus do’s and don’ts. The installation looks smart and not too intrusive, easy to operate. Looks robust. Quiet.

We are very pleased with the blinds and the neatness of the installation.

We love it and have made great use of it already – god bless the British Summer. Many thanks to you and your team, the installers were excellent, courteous, upbeat and can do – a true asset to the company.

All very impressive and the blinds are working well. Thanks for all your help

I just want to say that the blinds you have installed are incredible and have made our house habitable in the last few weeks. It has made such an amazing difference to our enjoyment of the house. We got them in just in time and can’t understand how we ever managed to live without them.

The blind is fantastic. Your service from the beginning was impeccable and the installation was smooth and professional – the guys were great. Thanks again for squeezing us in, we really appreciate it. We’ll certainly be highly recommending you – and by the way, it was the chap from Hillary’s Blinds who put us on to you and said you were the only company to use…!

Just a very quick note that we were pleased with our new blind, and I was very impressed how the chaps worked! Very professional and very good work ethic! One does not see that very often now days, in any profession!

I would like to express my thanks at how professional you and your colleagues have dealt with us. I would have no hesitation in recommending you.

I am absolutely thrilled with the look of the blinds. The reassurance from the surveyor at the survey stage with regard to the bespoke solutions you could offer to fit our situation was for well founded, the design and finish matching the aluminium doors and windows seamlessly.  The aesthetic aspect outside is excellent and the graphite grey frame with bronze fabric looks spot on. I would not want to search any further for a better product. The work was carried out extremely efficiently with care taken to tidy up, even overnight during the installation. I would definitely recommend Caribbean Blinds to anyone.

The installation went very well yesterday and the installers finished quicker than they expected. We are sitting here this morning all excited waiting for the sun to come out to see our blinds working! I think the whole experience with you and your company went very smoothly. You were quick, helpful and very professional. Obviously it is early days so have not seen the product in full action yet but we are looking forward to the summer! The installers yesterday worked quickly and were very polite and helpful, all in all, a very good experience from start to finish. I would recommend you to other people without hesitation.

You knew your product. You answered all of my questions even the ones I threw in to test the response. You took into account our concerns re supporting the conservatory. You acted professionally.

Just wanted to say a big thank you to you and the team for sorting out the blinds for me and moving the sensor – they are now working perfectly! You were so helpful and quick, I really have been so impressed with your customer service, and I thought you should all know! Many thanks again and have a wonderful summer!

Might I compliment all of Caribbean Blinds for your service levels. Excellent communication skills by all, together with making/keeping to each & every commitment. Personally I’d say Caribbean Blinds are exceptional in their commitments/communications with their clients, not forgetting what appears to be an excellent product range.

I have now had a chance to see and use the blinds installed yesterday and they are fantastic – we are really thrilled with them. Thank you and all your team for your help from the time of our initial enquiry right through to the installation. I would not hesitate to use Caribbean Blinds again in the future and I will certainly be recommending your company.

We are extremely pleased with both the blinds and the service. The two fitters were fantastic and we cannot wait for our awning now!

I just wanted to say that your service men were an absolute pleasure to deal with today! They are excellent ambassadors for Caribbean Blinds.

Everything went well yesterday. The guys were very professional, polite and friendly. I must say I was concerned about the access over the pond, but they had come well prepared with kit, and solved the issue after a little consideration. Overall we are very satisfied with your service right through the process and look forward to a more comfortable temperature in the house. We will definitely recommend you.

I would like to say that from initial enquiry to completion of the job we have been very happy with the communications received and all subsequent questions answered to our satisfaction. Rachel was very prompt getting back to me in the early stages and the installation went well last Monday. The guys were great, professional and polite. We won’t know how effective the blind will be for a few months yet, but we are confident that we will not be experiencing 30-degree temperatures in our lounge again! We are happy to recommend your company to friends and family.

Our new blinds look very smart and we’re waiting for the sun to come out to start using them. We are very pleased with the whole technical solution, especially after being told by other suppliers that it is not possible to install any kind of external blinds to that roof! Their advice was to go for the usual inside blinds, which was not what we wanted.

I thought I would wait a little while to see how the blind was functioning before I contacted you again but I would just like to say the external roof blind has transformed the way we use our room. The space would have been virtually unusable over this summer but the heat reduction on using the blind is incredible. I am now thinking of other areas in the house that would benefit from external shading.

We are very happy with our new blinds and managed to enjoy them in the sunshine yesterday! We have been very happy with the service we have received from you (from the initial quote), your visit and then the installation team. They were very polite, friendly guys and got on with the job quickly and efficiently. We were very impressed with the team. If you could pass on our feedback that would be great.

Many thanks for the lovely blind you have fitted for me today – I am really delighted as it fits so perfectly into the design of the house. I have found dealing with your firm very good. Your firm has been very flexible and responsive to emails and requests and very reliable in respect of timings. (This has certainly not been my experience with all the firms we have dealt with in building the house!) All the members of staff I have dealt with have been professional, knowledgeable and helpful. I wouldn’t hesitate to recommend you to other people. Many thanks for all the help and I will certainly recommend you and also return to you if we do need any other blinds done.

I just wanted to drop you guys a line to say thank you. You guys have been amazing to deal with throughout. The blinds look better than expected and I will be recommending you whenever I can. My father was at the property whilst the works were being done, and he is difficult to please, but even he was very complimentary about the team. Thanks so much.

Initial reaction is that the process and product have both been excellent. The fitters were very good, as were you… so far very impressive, and I would be happy to recommend you.

The team were very professional, did a great job and the product is lovely, really good quality. The best thing is that it looks like it has always been there, which helps fussy self-builders like us!

Fantastic job, thank you.

This installation looks great, we are very pleased with the finished product.

My experience with Caribbean Blinds has been extremely good. You have responded very quickly to our enquiry, you delivered the blinds early, your installation team were very friendly and helpful. The product looks really good.

Just to say how pleased we are with the blinds, although we have not had a chance to use them properly yet (and I suspect it will too cold for the next few days!).

I just wanted to let you know that our blinds were installed today and we are very pleased with them. They look great and most importantly, the service throughout the process was impeccable – from the initial consultation with your surveyor to the fitting today. It has been a pleasure dealing with you guys. Please pass on our thanks to the team.

Really happy with the blind, functions perfectly and the installers were great.

I am really pleased with the external blind, my new toy :-). Others have been equally impressed. On hot days I can comfortably sit in the conservatory in direct sun and no longer worry about cats being accidentally shut in there. My initial enquiry was dealt with in a helpful and efficient manner with a cost guide provided from photos and measurements. The cost was very close to the final sum once the site survey had been completed. Other companies would only give a cost when on site and sounded like the old style of hard sales method e.g. 3 hours of talk/video. I originally had internal concertina style roof blinds which made some difference to the heat but were not easy to maintain and over time sagged dramatically. The new blind is not only more efficient regarding heat reduction but also light levels are not reduced as much. As the blind is above the roof the conservatory seems higher and less enclosed. The installation team were cheerful, focused and worked hard completing their work within the day leaving the site clean and tidy.

Big thanks to the guys who installed the blinds in such a short time. They were very efficient and managed the whole process with no adverse effects on any part of the fabric of the building. They managed the electrical connections with minimal impact and finally explained the very easy instructions. They did it all with the minimum of fuss and with good humour. I’m delighted with the blinds and can’t wait to try them out properly next summer when the heat returns!

I’m sitting at my desk at 15:30hrs, with the Sun blazing down outside, and am cool! What’s more, so is my laptop, which until today has had to be hidden away from the heat for most of an afternoon. Just a word of thanks for a professional job from start to finish. With your obvious knowledge of a quality product playing an initial and a significant part in our decision to use Caribbean Blinds, combined with the promptness, thoughtfulness, skill and courtesy of the installers, the project has appeared seamless throughout.

Having only recently completed the constriction of our new house, and endured so many elements suffering delays, wrong components, misfitting etc. it’s been a breath of fresh air to have worked with a company as efficient as yours. Thanks again and have a good weekend, safe in the knowledge that we shall have no hesitation in recommending Caribbean Blinds to anyone with appropriate requirements.

I am very pleased with the blind (external roller blind) which is extremely good quality and already doing its job well this afternoon. I was very impressed with the whole process of purchase – from the time the surveyor spent on their visit answering many questions, the straight forward explanations of process and timeline of ordering, and the fitters who were here today – who were very polite and considerate towards the inside of the house as they came and went.

Most importantly though was the fact that you were prepared at the outset to give me an honest quote based on my description of the window, and stuck to it. This was the main reason I chose to use your company – and to be honest I think you should make more of this on your website – it really does set you apart. Thank you for your help… and I certainly will be recommending you to anyone who asks.

Can I mention how terrific your team were who installed the blinds. They worked ceaselessly through terrible weather.  A very refreshing change to some of the labour we see here.

We are really happy with the blind and the service was excellent from quote to fitting. I would definitely recommend you.

Thanks very much. I’m really pleased with the blind – it looks good, works perfectly and your team were great. The location of the blind at the back of the house on the first floor meant it wasn’t a completely straight forward job for them but they worked out a plan and pulled it off perfectly even when it decided to rain at the crucial moment. Please pass on my thanks.