Our external shading systems are built to last a lifetime using the finest quality materials including extruded polyester powder-coated aluminium for the frameworks, solution-dyed fabrics with nanotech coatings and sealed integrated electronics. We are pleased therefore to offer an industry-leading fully comprehensive 5-year guarantee covering parts and labour on all our shading systems. In the highly unlikely event of anything going wrong within the guarantee period, you are fully covered, there are no call out charges or hidden costs to pay.
The guarantee covers the complete system including hardware (metalwork) against corrosion, warping and colour discolouration, fabric against fading and stretch (dimensional stability) plus the protective coating TEXgard to maintain dirt & water repellence along with the prevention of mould, algae, fungi etc build-up, operating mechanisms including folding arms on our patio awnings against loss of tension and electronics (motors, transmitters and sensors) including bearings and radiofrequency. Accessories including LED lighting and infra-red heaters come with a 12-month guarantee along.
Our external shading systems should be cleaned and maintained on a regular basis as per the provided operation and maintenance instructions to ensure a smooth, effortless, reliable functioning, day in day out and to guarantee years of hassle-free use and pleasure. As with all guarantees, fair terms apply and full details of our guarantee are included within all our formal quotations including any limitations or exceptions.
Once the guarantee period has expired should any issues arise, we will still remedy these and carry out an all-inclusive service for a small fee of your external shading system to ensure it is in perfect working order.
Look for the Caribbean Blinds tag, stitched into every Caribbean Blinds external shading system – your sign of premium quality and unrivalled guarantee.