The Customer Journey Video

The Caribbean Blinds team are unceasingly working to look for constructive ways to make our steps and processes better to enhance the customer experience because customer satisfaction is one of our main company priorities. When a client makes an initial enquiry with us our aim is to provide them with a sound service that is hassle free so that they can relax knowing that they are in trusted hands.

Last July we posted a blog about ‘The Customer Journey’, where we had created graphic icons to explain the six simple steps it takes to enjoying a Caribbean Blinds Solar Shading product. Our design team have now gone one step further to make things even simpler, engaging and most of all fun. We have created a short stop motion film that combines music and amusement to create something visual to reflect how simple and smooth the journey with Caribbean Blinds is.

Our design team have more exciting visual projects in the pipeline to improve the customer experience to help our clients make better, more informed choices that involve Caribbean Blinds.

Recent Posts

A glaring gap in the Governments Warm Homes Plan

With the launch of the Governments Warm Homes Plan 2026, the spotlight is on how UK homes can become more energy-efficient and comfortable all year round. Stuart Dantzic, our MD, argues that external solar shading must move from the margins to…

Read More

Caribbean Blinds shortlisted in all five BBSA Award categories!

We’re thrilled to announce that Caribbean Blinds has been shortlisted in all five categories we entered at the 2026 BBSA Excellence Awards. It’s a proud moment for the team and a great recognition of the work we do across design, technical delivery and customer experience. The BBSA Awards are widely…

Read More

Caribbean Blinds supports with installation of life-saving defibrillator

We’re pleased to have played a part in a local community project to install a publicly accessible defibrillator on the Woodhall Business Park where we are based, ensuring vital emergency equipment is available to businesses and visitors across the site. The defibrillator has been installed at local business Indigo Ross,…

Read More